Your Privacy Rights
What Personal Information We Collect
ShipEngine collects personally identifiable information when you register on our site. The information collected may include, but is not limited to the following: email, name, phone, IP address, browser information, and address. Any comments or questions you submit may be recorded as well. Collection of information takes place at various times while navigating ShipEngine’s site and using its software, Products and Services. When entering ShipEngine’s site, information may be collected about previous sites the person has viewed. If questions or comments have been submitted via email or a forum on our website, personal information is collected as well.
How We Use The Information Collected
The goal of collecting customer and viewer information is to create a friendlier and more efficient experience while working with ShipEngine. Personal information submitted at the time of registration may be used by ShipEngine for the marketing and promotion of ShipEngine products that we feel may be of interest to you. You may “opt out” of these marketing activities during the registration process, by updating your account settings or via postal mail. We may use demographic and/or profile data to tailor your experience on our sites, show you content that we think you may be interested in, and display content according to your preferences. Furthermore, we shall have the right to retain records of all data pertaining to use of the website including, but not limited to, usage, activity logs, and click-throughs. We may disclose such data to third parties provided it is grouped with other user data and is presented in an aggregate form. We may also disclose, on an anonymous basis, statements made by our customers.
To Whom We Disclose Personal Information
We take your privacy very seriously. None of the information that is collected by ShipEngine is rented or sold to any third parties for any purpose. Limited information may be shared with a third party that has partnered with ShipEngine if that information is protected under a confidentiality obligation with that third party and is used only as a part of providing the ShipEngine service to the customer. We reserve the right to disclose information when required by law.
Removal From Our Database
To request removal from the database, please submit a support request and we will be happy to remove your information promptly. If you request that we modify or remove all of your personal information, we will promptly do so, to the extent possible. Once your personal information has been removed you will not be able to use our products or services unless you re-register.
We may use standard Internet technology, such as web beacons and other similar technologies, to track your use on our sites and software. We also may include web beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information we obtain in this manner enables us to customize the services we offer our visitors/customers to deliver targeted advertisements and to measure the overall effectiveness of our online advertising, content, programming or other activities.
We may allow third parties, including our authorized service providers, advertising companies, and ad networks, to display advertisements on our sites and/or Products and Services. We and these companies may use tracking technologies, such as cookies, to collect information about users who view or interact with these advertisements and connect to our sites and/or Products and Services. Our sites do not provide any personal information to these third parties. This information allows us and these companies to deliver targeted advertisements and gauge their effectiveness.
We may create links to other web sites. We will make reasonable efforts to link only to sites that meet similar standards for maintaining each individual’s right to privacy. However, many other sites that are not associated or authorized by us may have links leading to our sites. We cannot control these links and we are not responsible for any content appearing on these sites.
We use IP addresses to analyze trends, administer the site and gather broad demographic information for aggregated used. IP addresses are not linked to personally identifiable information.
This web site has security measures in place designed to protect against loss, misuse and/or alteration of the information that you provide. Furthermore, we have taken reasonable precautions to prevent any unauthorized access to the contents of this web server.
Changing Of Personal Information
You may edit your personal information at any time by clicking on the “Settings” tab when you are signed in to ShipEngine. All information may be changed including: address, email, phone and more. The new information will be updated in our system and used in the collection of information when visiting ShipEngine.
Merger Or Acquisition
Questions, Comments, Concerns
All questions, comments and concerns can be submitted by emailing [email protected]. You will receive an answer as soon as possible.