Shipments per month

Label generation

Tracking

Address Validation

Order Import (Free When You Generate a Label)

Estimated duties and taxes

Seller Fulfilled Prime

Support

Startup

Shipments per month

0–1,000

Label generation

£.0400

Tracking

£.0200

Address Validation

£.0500

Order Import (Free When You Generate a Label)

£.0400

Estimated duties and taxes

£.2000

Seller Fulfilled Prime

£.3000

Support

Live chat, email

Get Started

Growth

Shipments per month

1,001–3,000

Label generation

£.0392

Tracking

£.0196

Address Validation

£.0490

Order Import (Free When You Generate a Label)

£.0392

Estimated duties and taxes

£.1960

Seller Fulfilled Prime

£.2940

Support

Live chat, email

Get Started

Scale

Shipments per month

3,001–5,000

Label generation

£.0384

Tracking

£.0192

Address Validation

£.0480

Order Import (Free When You Generate a Label)

£.0384

Estimated duties and taxes

£.1921

Seller Fulfilled Prime

£.2881

Support

Live chat, email

Get Started

Enterprise

Shipments per Month

5,000+

You qualify for committed-use discounts and a higher level of support as one of our Enterprise users.

Support

Dedicated account manager, live chat, email and scheduled phone calls.

Contact

Features

Real-Time Tracking Webhooks Easily integrate real-time tracking information for shipments into your app, email or CMS.
Discounted Shipping Insurance Insure parcels shipped through ShipEngine for just 1% of the total declared value.
Discounted
Shipping Enjoy access to pre-negotiated discounts through many of our carriers.
International Shipping Take on new opportunities abroad with automated international customs forms and invoice paperwork.
Email Support Our dedicated support team is only an email away, Monday through Friday between the hours of 8 a.m. and 5 p.m. Central.
Live Chat For immediate assistance, take advantage of live chat support, available Monday through Friday between 8 a.m. and 5 p.m. Central.
Dedicated
Support Enterprise users get a dedicated implementation project manager and account manager. Enterprise users can also use live chat and priority enterprise email support. Enterprise

Frequently Asked Questions

Do you offer a free trial?

Yes! We offer all new users a free API key and allow you to create an account completely risk-free. It costs users nothing to get started, there are no recurring fees, and you are not locked into pricing.

What happens if I only need one service, such as tracking?

You are welcome to select and pay for a single service with any of our plans. If you are a high-volume user, please contact sales.

Which carriers and order sources do you support?

You can find the current list of supported carriers here and order sources here.

Do you offer support?

We offer 24/7 support via email and chat support from 8 a.m. to 5 p.m. Central, Monday through Friday. All users also have the option to schedule a call. Enterprise users have access to a dedicated implementation project manager.

Still have questions?

Visit Support