Yes, we provide a 30-day trial of our sandbox environment. This provides you with an easy way to test our API using mock carriers accounts. Learn how all our endpoints work by downloading our POSTMAN collections here.
The Free plan allows you subscription free access to ship using our discounted carriers on a pay as you ship basis. There’s no API usage charges and you can continue to use our sandbox environment past the 30 day trial totally free. To get unrestricted access to our API and to bring your own accounts you will need to upgrade to our Advanced plan.
Our Advanced Plan is available with 1000, 5000 or 10,000 API calls per month to each of the following endpoints: order imports, create labels, track parcels, validate addresses, rate shopping and PUDO searches. Need more? You can pay for additional API usage on a PAY-AS-YOU-GO basis each month, or for volumes over 25,000 p/m please contact sales.
If you go beyond your allocated monthly API usage, an overage fee will apply. You can find the specific details of these charges HERE.
With ShipEngine, you can access over 150+ carriers and order sources. To view the complete and current list of supported carriers, click here, and for the order sources, click here.
What support options are available? We provide 24/7 email support and chat support from 8am to 5pm Central Time for North American Accounts, and 9am – 5pm GTM for European accounts, Monday through Friday. All users can opt to schedule a call with us, and our Enterprise users benefit from access to a dedicated implementation and account manager.
Leading an industry requires sophisticated delivery solutions that solve complex challenges and drive customer loyalty. ShipEngine revamps and enhances ecommerce workflows with unique processes tailored to specific business needs. Starting with powerful, reliable APIs that scale, our experts collaborate with developers and operations leaders to help them reach their next milestone and revolutionize their category. Together, we’re creating the new standard of shipping.