Your Shipping
API Experts

Need help getting started? We’ve put together support resources — including FAQs, quick start guides, tutorials, and more! Or, feel free to reach out to our support team directly.

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Reliability You Can Count On!

With 99.9% uptime, ShipEngine is one of the most reliable shipping APIs on the market. If issues do arise, feel free to use the API status page as a first resource to check for outages, or subscribe to updates.  

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We’re Here to Help,
Every Step of the Way!

Our API support team is dedicated to giving every user and business the support they need to succeed — from innovative integration solutions to helping troubleshoot error messages. That’s why every ShipEngine user enjoys access to our team of API experts through email and chat support, Monday through Friday.

Knowledge base articles can also be found in our Help Center.


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