COVID-19 has abruptly transformed the ecommerce and fulfillment industries. At the height of the pandemic, we experienced 10 years of change in just 90 days. Ecommerce grew 28% from 2019 to 2020, and a huge portion of those who adopted ecommerce in the wake of COVID-19 plan to continue shopping online.
These dynamics have naturally placed a strain on fulfillment networks. How can ecommerce businesses move forward, taking advantage of opportunity while meeting high customer expectations?
Jim Gagliardi (General Manager at ShipEngine) and Matt Carpentieri (VP of Global Partnerships at Ruby Has) will address “The New Era of Fulfillment” and provide answers to key questions during an International Logistics Warehouse Association (IWLA) webinar from 1 to 2 p.m. CDT on Thursday, Sept. 2. Jim and Matt’s talk will focus on:
- The effects of COVID-19 on ecommerce.
- Customers’ ecommerce expectations in 2021 and beyond.
- Emerging trends in the warehousing industry.
- Moving to the cloud and otherwise adopting change in a warehouse operation.
- Managing peak season growth.
Interested in attending the webinar? Register on IWLA’s website.
Curious how ShipEngine can help you solve today’s most pressing ecommerce shipping challenges? Get in touch with our team to learn more about how ShipEngine’s APIs are empowering brands, ecommerce platforms, third-party logistics providers and others to seize opportunities in a post-COVID-19 world.