Track a Package

With ShipEngine, you can subscribe to real-time tracking events for any package – regardless of whether you created the label via ShipEngine.

For labels that were created via ShipEngine, we recommend that you track by Label ID. For other packages, follow the instructions below to track via the tracking number instead.

Supported Carriers

Carrier	Carrier Code
U.S. Postal Service	`usps`
Stamps.com	`stamps_com`
FedEx	`fedex`
UPS	`ups`
DHL Express	`dhl_express`
DHL ECommerce	`dhl_global_mail`
Canada Post	`canada_post`
Australia Post	`australia_post`
First Mile	`firstmile`
Asendia	`asendia`
OnTrac	`ontrac`
APC	`apc`
Newgistics	`newgistics`
Globegistics	`globegistics`
RR Donnelley	`rr_donnelley`
IMEX	`imex`
Access Worldwide	`access_worldwide`
Purolator Canada	`purolator_ca`
Sendle	`sendle`

Example

The following example demonstrates how to get tracking information. You need to specify the carrier_code (see the table above) and the tracking_number of the package.

Example Request

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GET /v1/tracking?carrier_code=stamps_com&tracking_number=9405511899223197428490 HTTP/1.1
Host: api.shipengine.com
API-Key: __YOUR_API_KEY_HERE__

Example Response

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{
    "tracking_number": "9405511899223197428490",
    "tracking_url": "https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9405511899223197428490",
    "status_code": "DE",
    "carrier_code": "usps",
    "carrier_id": 1,
    "carrier_detail_code": null,
    "status_description": "Delivered",
    "carrier_status_code": "01",
    "carrier_status_description": "Your item was delivered in or at the mailbox at 2:03 pm on September 20, 2021 in SARCOXIE, MO 64862.",
    "ship_date": null,
    "estimated_delivery_date": null,
    "actual_delivery_date": null,
    "exception_description": null,
    "events": [
        {
            "occurred_at": "2021-09-20T19:03:00Z",
            "carrier_occurred_at": "2021-09-20T14:03:00",
            "description": "Delivered, In/At Mailbox",
            "city_locality": "SARCOXIE",
            "state_province": "MO",
            "postal_code": "64862",
            "country_code": "",
            "company_name": "",
            "signer": "",
            "event_code": "01",
            "carrier_detail_code": null,
            "status_code": null,
            "status_description": null,
            "carrier_status_code": "01",
            "carrier_status_description": "Delivered, In/At Mailbox",
            "latitude": 37.0776,
            "longitude": -94.1258
        },
        {
            "occurred_at": "2021-09-20T13:10:00Z",
            "carrier_occurred_at": "2021-09-20T08:10:00",
            "description": "Out for Delivery",
            "city_locality": "SARCOXIE",
            "state_province": "MO",
            "postal_code": "64862",
            "country_code": "",
            "company_name": "",
            "signer": "",
            "event_code": "OF",
            "carrier_detail_code": null,
            "status_code": null,
            "status_description": null,
            "carrier_status_code": "OF",
            "carrier_status_description": "Out for Delivery",
            "latitude": 37.0776,
            "longitude": -94.1258
        },
        {
            "occurred_at": "2021-09-20T12:59:00Z",
            "carrier_occurred_at": "2021-09-20T07:59:00",
            "description": "Arrived at Post Office",
            "city_locality": "SARCOXIE",
            "state_province": "MO",
            "postal_code": "64862",
            "country_code": "",
            "company_name": "",
            "signer": "",
            "event_code": "07",
            "carrier_detail_code": null,
            "status_code": null,
            "status_description": null,
            "carrier_status_code": "07",
            "carrier_status_description": "Arrived at Post Office",
            "latitude": 37.0776,
            "longitude": -94.1258
        },
        {
            "occurred_at": "2021-09-18T00:00:00Z",
            "carrier_occurred_at": "2021-09-18T00:00:00",
            "description": "In Transit to Next Facility",
            "city_locality": "",
            "state_province": "",
            "postal_code": "",
            "country_code": "",
            "company_name": "",
            "signer": "",
            "event_code": "NT",
            "carrier_detail_code": null,
            "status_code": null,
            "status_description": null,
            "carrier_status_code": "NT",
            "carrier_status_description": "In Transit to Next Facility",
            "latitude": null,
            "longitude": null
        },
        {
            "occurred_at": "2021-09-17T02:41:00Z",
            "carrier_occurred_at": "2021-09-16T19:41:00",
            "description": "Arrived at USPS Regional Origin Facility",
            "city_locality": "LAS VEGAS NV DISTRIBUTION CENTER ANNEX",
            "state_province": "",
            "postal_code": "",
            "country_code": "",
            "company_name": "",
            "signer": "",
            "event_code": "10",
            "carrier_detail_code": null,
            "status_code": null,
            "status_description": null,
            "carrier_status_code": "10",
            "carrier_status_description": "Arrived at USPS Regional Origin Facility",
            "latitude": null,
            "longitude": null
        },
        {
            "occurred_at": "2021-09-16T21:06:00Z",
            "carrier_occurred_at": "2021-09-16T14:06:00",
            "description": "USPS picked up item",
            "city_locality": "LAS VEGAS",
            "state_province": "NV",
            "postal_code": "89118",
            "country_code": "",
            "company_name": "",
            "signer": "",
            "event_code": "03",
            "carrier_detail_code": null,
            "status_code": null,
            "status_description": null,
            "carrier_status_code": "03",
            "carrier_status_description": "USPS picked up item",
            "latitude": 35.9292,
            "longitude": -115.1987
        }
    ]
}

Tracking Status Codes

Here's how the status_code and status_description fields correspond to each other, and how they correspond to the tracking_status field of a label:

status_code	status_description	tracking_status
`AC`	Accepted	N/A
`IT`	In Transit	`in_transit`
`DE`	Delivered	`delivered`
`EX`	Exception	`error`
`UN`	Unknown	`unknown`
`AT`	Delivery Attempt	N/A
`NY`	Not Yet In System	`in_transit`

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