Void a Label
tip
Requirements
- You will need a
label_id
from another Label Request, learn how to Create a Label.
Example
PUT /v1/labels/:label_id/void
PUT /v1/labels/se-421351/void HTTP/1.1
Host: api.shipengine.com
API-Key: __YOUR_API_KEY_HERE__
curl -iX PUT https://api.shipengine.com/v1/labels/se-421351/void \
-H 'API-Key: __YOUR_API_KEY_HERE__' \
$headers = New-Object "System.Collections.Generic.Dictionary[[String],[String]]"
$headers.Add("Host", "api.shipengine.com")
$headers.Add("API-Key", "__YOUR_API_KEY_HERE__")
$response = Invoke-RestMethod 'https://api.shipengine.com/v1/labels/se-421351/void' -Method 'PUT' -Headers $headers -Body $body
$response | ConvertTo-Json
var myHeaders = new Headers();
myHeaders.append("Host", "api.shipengine.com");
myHeaders.append("API-Key", "__YOUR_API_KEY_HERE__");
var requestOptions = {
method: 'PUT',
headers: myHeaders,
redirect: 'follow'
};
fetch("https://api.shipengine.com/v1/labels/se-421351/void", requestOptions)
.then(response => response.text())
.then(result => console.log(result))
.catch(error => console.log('error', error));
var request = require('request');
var options = {
'method': 'PUT',
'url': 'https://api.shipengine.com/v1/labels/se-421351/void',
'headers': {
'Host': 'api.shipengine.com',
'API-Key': '__YOUR_API_KEY_HERE__'
}
};
request(options, function (error, response) {
if (error) throw new Error(error);
console.log(response.body);
});
<?php
$curl = curl_init();
curl_setopt_array($curl, array(
CURLOPT_URL => "https://api.shipengine.com/v1/labels/se-421351/void",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 0,
CURLOPT_FOLLOWLOCATION => true,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PUT",
CURLOPT_HTTPHEADER => array(
"Host: api.shipengine.com",
"API-Key: __YOUR_API_KEY_HERE__"
),
));
$response = curl_exec($curl);
curl_close($curl);
echo $response;
import requests
url = "https://api.shipengine.com/v1/labels/se-421351/void"
payload = {}
headers = {
'Host': 'api.shipengine.com',
'API-Key': '__YOUR_API_KEY_HERE__'
}
response = requests.request("PUT", url, headers=headers, data = payload)
print(response.text.encode('utf8'))
require "uri"
require "net/http"
url = URI("https://api.shipengine.com/v1/labels/se-421351/void")
https = Net::HTTP.new(url.host, url.port);
https.use_ssl = true
request = Net::HTTP::Put.new(url)
request["Host"] = "api.shipengine.com"
request["API-Key"] = "__YOUR_API_KEY_HERE__"
response = https.request(request)
puts response.read_body
var client = new RestClient("https://api.shipengine.com/v1/labels/se-421351/void");
client.Timeout = -1;
var request = new RestRequest(Method.PUT);
request.AddHeader("Host", "api.shipengine.com");
request.AddHeader("API-Key", "__YOUR_API_KEY_HERE__");
IRestResponse response = client.Execute(request);
Console.WriteLine(response.Content);
OkHttpClient client = new OkHttpClient().newBuilder()
.build();
MediaType mediaType = MediaType.parse("text/plain");
RequestBody body = RequestBody.create(mediaType, "");
Request request = new Request.Builder()
.url("https://api.shipengine.com/v1/labels/se-421351/void")
.method("PUT", body)
.addHeader("Host", "api.shipengine.com")
.addHeader("API-Key", "__YOUR_API_KEY_HERE__")
.build();
Response response = client.newCall(request).execute();
package main
import (
"fmt"
"net/http"
"io/ioutil"
)
func main() {
url := "https://api.shipengine.com/v1/labels/se-421351/void"
method := "PUT"
client := &http.Client {
}
req, err := http.NewRequest(method, url, nil)
if err != nil {
fmt.Println(err)
}
req.Header.Add("Host", "api.shipengine.com")
req.Header.Add("API-Key", "__YOUR_API_KEY_HERE__")
res, err := client.Do(req)
defer res.Body.Close()
body, err := ioutil.ReadAll(res.Body)
fmt.Println(string(body))
}
#import <Foundation/Foundation.h>
dispatch_semaphore_t sema = dispatch_semaphore_create(0);
NSMutableURLRequest *request = [NSMutableURLRequest requestWithURL:[NSURL URLWithString:@"https://api.shipengine.com/v1/labels/se-421351/void"]
cachePolicy:NSURLRequestUseProtocolCachePolicy
timeoutInterval:10.0];
NSDictionary *headers = @{
@"Host": @"api.shipengine.com",
@"API-Key": @"__YOUR_API_KEY_HERE__"
};
[request setAllHTTPHeaderFields:headers];
[request setHTTPMethod:@"PUT"];
NSURLSession *session = [NSURLSession sharedSession];
NSURLSessionDataTask *dataTask = [session dataTaskWithRequest:request
completionHandler:^(NSData *data, NSURLResponse *response, NSError *error) {
if (error) {
NSLog(@"%@", error);
} else {
NSHTTPURLResponse *httpResponse = (NSHTTPURLResponse *) response;
NSError *parseError = nil;
NSDictionary *responseDictionary = [NSJSONSerialization JSONObjectWithData:data options:0 error:&parseError];
NSLog(@"%@",responseDictionary);
dispatch_semaphore_signal(sema);
}
}];
[dataTask resume];
dispatch_semaphore_wait(sema, DISPATCH_TIME_FOREVER);
import Foundation
var semaphore = DispatchSemaphore (value: 0)
var request = URLRequest(url: URL(string: "https://api.shipengine.com/v1/labels/se-421351/void")!,timeoutInterval: Double.infinity)
request.addValue("api.shipengine.com", forHTTPHeaderField: "Host")
request.addValue("__YOUR_API_KEY_HERE__", forHTTPHeaderField: "API-Key")
request.httpMethod = "PUT"
let task = URLSession.shared.dataTask(with: request) { data, response, error in
guard let data = data else {
print(String(describing: error))
return
}
print(String(data: data, encoding: .utf8)!)
semaphore.signal()
}
task.resume()
semaphore.wait()
{
"approved": true,
"message": "Request for refund submitted. This label has been voided."
}
{
"approved": true,
"message": "Request for refund submitted. This label has been voided."
}
Denied Requests
If you are denied, please refer to the message
returned. You can always reach out to support to figure out why you are unable to void a label.
Possible reasons include:
- The Label is too old to be voided
- The Label has been scanned in, at the originating facility
- The Label has left the originating facility and is in route to the destination.
info
Time frames to void labels will vary by carrier.
Be sure to check your Carrier's Void and Refund policies for specific deadlines for voiding and/or refunding your shipping label.