Void a Label

Example

PUT /v1/labels/:label_id/void

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PUT /v1/labels/se-421351/void HTTP/1.1
Host: api.shipengine.com
API-Key: __YOUR_API_KEY_HERE__

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{
  "approved": true,
  "message": "Request for refund submitted.  This label has been voided."
}

Denied Requests

If you are denied, please refer to the message returned. You can always reach out to support to figure out why you are unable to void a label.

Possible reasons include:

The Label is too old to be voided
The Label has been scanned in, at the originating facility
The Label has left the originating facility and is in route to the destination.