Track Using a Label ID

If you generate your labels through ShipEngine, then you can easily subscribe to real-time tracking events using the label ID.

You can also track packages for which you did not use ShipEngine to generate the label, as long as you have the tracking number. See Track a Package for details.

Example

GET /v1/labels/:label_id/track

This endpoint allows you to track a specific label that was generated with ShipEngine. You just need the label_id, which you got back when you created the label.

Example Request

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GET /v1/labels/se-324658/track HTTP/1.1
Host: api.shipengine.com
API-Key: __YOUR_API_KEY_HERE__
Cache-Control: no-cache

Example Response

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{
  "tracking_number": "1Z932R800390810600",
  "status_code": "DE",
  "status_description": "Delivered",
  "carrier_status_code": "D",
  "carrier_status_description": "DELIVERED",
  "shipped_date": "2019-07-27T11:59:03.289Z",
  "estimated_delivery_date": "2019-07-27T11:59:03.289Z",
  "actual_delivery_date": "2019-07-27T11:59:03.289Z",
  "exception_description": null,
  "events": [
    {
      "occurred_at": "2019-09-13T12:32:00Z",
      "carrier_occurred_at": "2019-09-13T05:32:00",
      "description": "Arrived at USPS Facility",
      "city_locality": "OCEANSIDE",
      "state_province": "CA",
      "postal_code": "92056",
      "country_code": "",
      "company_name": "",
      "signer": "",
      "event_code": "U1"
    }
  ]
}

Tracking Status Codes

status_code	status_description	tracking_status
AC	Accepted	N/A
IT	In Transit	in_transit
DE	Delivered	delivered
EX	Exception	error
UN	Unknown	unknown
AT	Delivery	Attempt N/A

Documentation

API Status

Support