DPD UK Guide

DPD is one of the UK's leading parcel delivery companies offering domestic and international shipping solutions for shipments originating in the UK.

This guide provides developers with the details needed to build DPD UK shipping capabilities into your ShipStation API workflows.

If you are using or plan to use the DPD services included with ShipStation API, rather than connecting your own DPD UK account, see our DPD from ShipStation guide.

Requirements

Shipping Requirements

Connect Account

You can connect a DPD UK account using the POST method to the /v1/connections/carriers/ endpoint, or via the ShipStation API Dashboard.

For instructions on connecting DPD via the ShipStation API dashboard, go to our DPD help article.

Connect via Endpoint

carrier_name: dpd

POST /v1/connections/carriers/:carrier_name

Sample request:

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POST /v1/connections/carriers/dpd HTTP/1.1
Host: api.shipengine.com
API-Key: __YOUR_API_KEY_HERE__
Content-Type: application/json
{
  "nickname": "My DPD Account",
  "account_number": "123456789",
  "password": "pa55word"
}

A successful connection will return a response with the carrier_id, which you'll use for any requests for this account going forward.

Rates

DPD UK does not send estimated rates to ShipStation API, as they do not currently provide a Rates API. Your DPD account contact can provide you with the details about your contracted rates.

Service Details

Available DPD UK services are provided below. Please note that carriers may update their available services at any time. To ensure you are always using valid services, you can use the list carrier services endpoint at any time.

Domestic Services

International Services

DPD Services and IOSS

Some DPD services require an Import One-Stop Shop (IOSS) number when shipping to specific countries. You must include your IOSS number in the Tax Identifiers Object of your Create Label requests when using the below services.

Shipping to Northern Ireland

DPD supports all movement types for shipping from Great Britain to Northern Ireland, in accordance with the Windsor Framework.

advanced_options.windsor_framework_details.movement_indicator property can have the following values: c2c, b2c, c2b, or b2b.

For C2C, B2C, and C2B shipments: customs data is not mandatory but will be mapped if provided. Otherwise it will be left blank.

For B2B shipments:

Return Services

DPD UK supports returns using any of their domestic services.

Review the Return Shipping Labels page for details on creating return labels with ShipStation API.

Packages

DPD does not include specific carrier package types. You can use the generic package type or custom package types.

Adding Shipment Insurance

Carrier insurance is not supported by our DPD integration, but you can cover your DPD shipments with our third-party insurance partner.

Review the Parcel Insurance page for details on adding shipment insurance with ShipStation API.

Label Support

Label Reference Fields

DPD does not support adding custom label messages.

Multi-Package Labels

Most DPD UK services support creating multi-package labels, with the exception of "Expresspak" services, Parcel Sunday 10:30 and DPD Direct Lite.

See our Multi-Package Shipping page for details about creating multi-package labels.

Label Branding

DPD does not support label branding.

Voiding Labels

DPD does not support voiding labels with ShipStation API as they do not have a void label endpoint. If you need to void a DPD label, you must do so in your DPD account.

Paperless Labels

Currently, only the Pacel Shop to Shop service supports paperless/QR code labels.

See our Paperless Labels page for details about creating paperless labels with ShipStation API.

Customs Declarations

Customs declarations are submitted to DPD electronically. No forms will be returned in the request response.

Delivery Confirmation

See our Delivery Confirmation page for more details about using the confirmation property.

Advanced Options

DPD supports certain advanced options, which you can add to the shipment object when creating a shipment or label.

To ensure you always have the most up-to-date information about a carrier's advanced options, use the list carrier options call.

Manifests

DPD does not require manifesting their shipments.

Scheduling Pickups

DPD does not support scheduling pickups.

Service Points (PUDO)

DPD UK supports dropping off and shipping to service points with ShipStation API.

Tracking

ShipStation API's integration with DPD supports receiving tracking updates. Review our ​Track a Package guides​​ for details on tracking with the ShipStation API.

Disconnecting Your DPD Account

See the Disconnect section in our Delete a Carrier page for the process of deleting or disconnecting a carrier from ShipStation API.