DHL Express Canada

DHL Express Canada allows you to ship packages from Canada to destinations all over the world.

This guide provides developers with the details needed to build DHL Express Canada shipping capabilities into your ShipEngine workflows.

ShipEngine also has integrations for DHL Express, DHL Express Australia, and DHL Express UK. Visit their carrier guides for details! If you wish to use the DHL Express services included with ShipEngine, visit the DHL Express from ShipEngine guide.

Requirements

Property	Type	Required?	Description
`nickname`	string	required	This is a nickname for you to identify the carrier account in ShipEngine.
`account_number`	string	required	Your DHL Express account number
`site_id`	string	required	Your DHL Express account Site ID
`password`	string	required	Your DHL Express account password

Shipping Requirements

Both weight and dimensions are required to successfully create a label.
Company name is required for both Ship From and Ship To addresses. If not provided, the name property value will be reused in the Company field.

Connect Account

You can connect a DHL Express Canada account using the POST method to the /v1/connections/carriers/ endpoint. You cannot currently connect a DHL Express Canada account via the ShipEngine dashboard.

Connect via Endpoint

carrier_name: dhl_express_canada

POST /v1/connections/carriers/:carrier_name

Sample request:

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POST /v1/connections/carriers/dhl_express_canada HTTP/1.1
Host: api.shipengine.com
API-Key: __YOUR_API_KEY_HERE__
Content-Type: application/json
{
  "nickname": "My DHL Express Canada Account"
  "account_number": "123456789",
  "site_id": "your_site_id_here.",
  "password": "your_password_here"
}

A successful connection will return a response with the carrier_id, which you'll use for any requests for this account going forward.

Rates

DHL Express Canada supports rate shopping in ShipEngine.

Service Details

Available DHL Express Canada services are provided below. Please note that carriers may update their available services at any time. To ensure you are always using valid services, you can use the list carrier services endpoint at any time.

International Services

All services except document services have a max weight of 150 lb (70 kg) and max length of 118" (300 cm) for individual international shipments. The total maximum weight for a multi-piece shipment is 2,200 lb (1,000 kg). Document services have a max weight of 10 oz.

Service	API Code
Economy Select	`dhl_canada_economy_select`
Express 9:00	`dhl_canada_express_worldwide_900`
Express 9:00 Documents	`dhl_canada_express_worldwide_900_documents`
Express 10:30	`dhl_canada_express_worldwide_1030`
Express 10:30 Documents	`dhl_canada_express_worldwide_1030_documents`
Express 12:00	`dhl_canada_express_worldwide_1200`
Express 12:00 Documents	`dhl_canada_express_worldwide_1200_documents`
Express Worldwide	`dhl_canada_express_worldwide`
Express Worldwide Documents	`dhl_canada_express_worldwide_documents`

Return Services

Return services are not supported for this carrier

Packages

DHL Express Canada does not have carrier-specific package types. You can use the generic package type or custom package types.

Adding Shipment Insurance

DHL Express Canada supports adding carrier insurance to your shipments. Review the Parcel Insurance page for details on adding shipment insurance with ShipEngine.

Label Support

Label sizes: 4" x 6", 4" x 8"
Label formats: PDF

Label Reference Fields

DHL Express supports adding custom label messages.

Label messages will be printed on the Ref field on the label and the Reference field on the commercial invoice. If using multiple label message properties in your request, the messsages will be combined into a single message with a 35 character maximum. Any additional characters will be trimmed from the field.

Multi-Package Labels

DHL Express supports creating multi-package shipments with all availble services. DHL has 999 label maximum for multi-package shipments.

Label Branding

DHL Express does not support label branding.

Voiding Labels

ShipEngine supports voiding DHL labels, but the void request is not sent to DHL. However, DHL Express does not charge an account holder unless the waybill is physically picked up and scanned into the network by a courier. If DHL does not pick up the waybill within 10 business days of its creation, its automatically recycled.

Paperless Labels

DHL Express does not support paperless labels.

Customs Declarations

Customs declarations are submitted electronically, but the commercial invoice is available to download and print from the label response.

Delivery Confirmation

Confirmation Type	API Code	Description
Electronic signature	`signature`	Signature is required for the shipment to be delivered. This signature may be a neighbor, building manager, or the recipient can authorize the release of the package (without being present).

See our Delivery Confirmation page for more details about using the confirmation property.

Advanced Options

DHL Express Canada supports certain advanced options, which you can add to the shipment object when creating a shipment or label.

Option	Type	Default Value	Description
`bill_to_party`	enumerated string	`null`	Determines which party is paying for shipping costs. This field must be used in conjunction with the `bill_to_country_code`, `bill_to_postal_code`, and `bill_to_account` fields. Available values: `recipient`, `third_party`
`delivery_duty_paid`	boolean	`false`	Indicates the shipment is DDP (that is, the shipper is paying the duties/taxes for the shipment rather than the recipient).
`non_machinable`	boolean	`false`	Indicates that the package cannot be processed through sorting machines.

To ensure you always have the most up-to-date information about a carrier's advanced options, use the list carrier options call.

Manifests

DHL Express Canada does not require manifesting your shipments.

Scheduling Pickups

DHL Express supports scheduling pickups with ShipEngine.

See our Schedule a Carrier Pickup page for more details about scheduling pickups using ShipEngine.

Service Points (PUDO)

DHL Express does not support shipping to service points.

Tracking

ShipEngine's integration with DHL Express supports receiving tracking updates. Review our Track a Package guides for details on tracking with the ShipEngine API.

Disconnecting Your DHL Express Account

See the Disconnect section in our Delete a Carrier page for the process of deleting or disconnecting a carrier from ShipEngine.