DHL Express UK

DHL Express UK allows you to ship packages from Great Britain and the US to destinations all over the world.

This guide provides developers with the details needed to build DHL Express UK shipping capabilities into your ShipEngine workflows.

ShipEngine also has integrations for DHL Express, DHL Express Australia, and DHL Express Canada. Visit their carrier guides for details!

Requirements

Before connecting, you must first register for your site_id and password on the DHL Express - MyDHL API portal.

Shipping Requirements

Connect Account

You can connect a DHL Express account using the POST method to the /v1/connections/carriers/ endpoint, or via the ShipEngine Dashboard.

For instructions on connecting DHL Express via the ShipEngine dashboard, go to our DHL Express help article.

Connect via Endpoint

carrier_name: dhl_express_uk

POST /v1/connections/carriers/:carrier_name

Sample request:

Copy

HTTPcURLJavaScriptNodeJSPHPPythonRubyC#JavaGoSwiftObjective-CPowerShell

1
2
3
4
5
6
7
8
9
10
11
POST /v1/connections/carriers/dhl_express_uk HTTP/1.1
Host: api.shipengine.com
API-Key: __YOUR_API_KEY_HERE__
Content-Type: application/json
{
  "nickname": "My DHL Express UK Account"
  "account_number": "123456789",
  "site_id": "your_site_id_here.",
  "password": "your_password_here"
}

A successful connection will return a response with the carrier_id, which you'll use for any requests for this account going forward.

Rates

DHL Express supports rate shopping in ShipEngine.

Service Details

Available DHL Express UK services are provided below. Please note that carriers may update their available services at any time. To ensure you are always using valid services, you can use the list carrier services endpoint at any time.

Domestic Services

International Services

All services except document services have a max weight of 150 lb (70 kg) and max length of 118" (300 cm) for individual international shipments. The total maximum weight for a multi-piece shipment is 2,200 lb (1,000 kg). Document services have a max weight of 10 oz. Packages over those maximum values will not be accepted by DHL Express.

Shipping from Great Britain to Northern Ireland

DHL Express UK will support the B2B movement types for shipping from Great Britain to Northern Ireland, in accordance with the Windsor Framework.

Details about data requirements for DHL Express UK shipments to Northern Ireland are coming soon.

Return Services

Return services are not supported for this carrier

Packages

DHL Express UK does not have carrier-specific package types. You can use the generic package type or custom package types.

Adding Shipment Insurance

DHL Express UK supports adding carrier insurance to your shipments. Review the Parcel Insurance page for details on adding shipment insurance with ShipEngine.

Label Support

Label Reference Fields

DHL Express supports adding custom label messages.

Label messages will be printed on the Ref field on the label and the Reference field on the commercial invoice. If using multiple label message properties in your request, the messsages will be combined into a single message with a 35 character maximum. Any additional characters will be trimmed from the field.

Multi-Package Labels

DHL Express supports creating multi-package shipments with all availble services. DHL has 999 label maximum for multi-package shipments.

Label Branding

DHL Express does not support label branding.

Voiding Labels

ShipEngine supports voiding DHL labels, but the void request is not sent to DHL. However, DHL Express does not charge an account holder unless the waybill is physically picked up and scanned into the network by a courier. If DHL does not pick up the waybill within 10 business days of its creation, its automatically recycled.

Paperless Labels

DHL Express does not support paperless labels.

Customs Declarations

Customs declarations are submitted electronically, but the commercial invoice is available to download and print from the label response.

Delivery Confirmation

See our Delivery Confirmation page for more details about using the confirmation property.

Advanced Options

DHL Express supports certain advanced options, which you can add to the shipment object when creating a shipment or label.

To ensure you always have the most up-to-date information about a carrier's advanced options, use the list carrier options call.

Manifests

DHL Express does not require manifesting your shipments. For accounts based in the US, manifests submitted electronically at time of label creation.

Scheduling Pickups

DHL Express supports scheduling pickups with ShipEngine.

See our Schedule a Carrier Pickup page for more details about scheduling pickups using ShipEngine.

Service Points (PUDO)

DHL Express does not support shipping to service points.

Tracking

ShipEngine's integration with DHL Express supports receiving tracking updates. Review our ​Track a Package guides​​ for details on tracking with the ShipEngine API.

Disconnecting Your DHL Express Account

See the Disconnect section in our Delete a Carrier page for the process of deleting or disconnecting a carrier from ShipEngine.