FedEx from ShipStation

FedEx from ShipStation offers both domestic and international services for accounts shipping from the US.

This guide provides developers with the details needed to build FedEx from ShipStation shipping capabilities into your ShipStation API workflows.

ShipStation API also allows you to connect your own existing FedEx account, and the requirements and service details are different than those for FedEx from ShipStation. For details about connecting and using your own FedEx account with ShipStation API, see our FedEx or FedEx UK guides.

Requirements

carrier_name: fedex_walleted

Rates

FedEx from ShipStation supports rate shopping with ShipStation API.

Service Details

Services available with FedEx from ShipStation appear in this table. Please note that carriers may update their available services at any time. To ensure you are always using valid services, you can use the list carrier services endpoint at any time.

Domestic Services

International Services

Return Services

FedEx from ShipStation supports creating return labels with any domestic service.

Review the Return Shipping Labels page for details on creating return labels with ShipStation API.

Packages

The following carrier package types are available for FedEx from ShipStation services:

You can also use the generic package type or custom package types.

One Rate Packaging

One Rate services will automatically select the best package type based on dimensions. If FedEx-specific packaging has not been selected for a One Rate service, the package type will be automatically selected based on dimensions for both rate calculation and label creation. The FedEx-specific package is needed to properly calculate the rate for the One Rate services, but you can still use your own box or packaging if it meets the restrictions on dimensions.

Adding Shipment Insurance

FedEx from ShipStation does not support adding carrier insurance to shipments created with ShipStation API. However, FedEx does include coverage up to $100 for all services, including Ground Economy.

For US-based accounts, if you need to add more coverage to a shipment, you can do so using ParcelGuard. Review the Parcel Insurance page for details on adding shipment insurance with ShipStation API.

Label Support

Label Reference Fields

FedEx from ShipStation supports adding custom label messages.

Multi-Package Labels

FedEx from ShipStation does not support creating multi-package shipments.

Label Branding

FedEx from ShipStation does not support label branding.

Voiding Labels

FedEx from ShipStation supports voiding labels with ShipStation API. This voids the label in the ShipStation API system and any label funds will be returned to your account balance immediately.

See our Void a Label page for details about voiding labels with ShipStation API.

Paperless Labels

FedEx from ShipStation does not support paperless labels.

Customs Declarations

For most countries, customs declarations are submitted electronically to FedEx (via ETD). Where ETD is not supported, you must print the commercial invoice.

Electronic submission will occur for the following countries (shipments to other countries must have printed commercial invoices):

Delivery Confirmation

See our Delivery Confirmation page for more details about using the confirmation property.

Advanced Options

FedEx from ShipStation supports certain advanced options, which you can add to the shipment object when creating a shipment or label.

To ensure you always have the most up-to-date information about a carrier's advanced options, use the list carrier options call.

Manifests

FedEx from ShipStation does not require or support manifesting your shipments with ShipStation API.

Scheduling Pickups

FedEx from ShipStation does not support scheduling pickups. All services are available in a drop-off version only. Merchants can drop packages off at FedEx points, but scheduling a pickup is not supported.

If merchants hand a FedEx Wallet package(s) to the courier during a scheduled pickup for another FedEx account, that pickup will incur a charge of $4.00 PER PACKAGE.

Service Points (PUDO)

FedEx from ShipStation does not support shipping to service points.

Tracking

FedEx from ShipStation supports receiving tracking updates. Review our ​Track a Package guides​​ for details on tracking with the ShipStation API.

Notes about FedEx from ShipStation

​​Do Not Overstuff Boxes​​: All items must fit in a FedEx One Rate box so it seals neatly and without changing the box’s shape or dimensions. Please use a larger box if the items do not fit. Any overstuffed box will incur adjustment charges.

Ordering Supplies is not supported through FedEx from ShipStation

Taxes: ShipStation does not charge taxes for shipments using FedEx from ShipStation.

Third-party billing: FedEx from ShipStation does not support third-party billing.

Fuel Charge Discrepancies

For most services, FedEx includes a fuel charge as part of the label cost. FedEx updates this cost weekly, depending on the fuel prices at the time of label purchase. Occasionally, there are discrepancies between the calculated fuel-price rate and what FedEx charged at the time of label purchase.

If the fuel-charge amount differs from what was charged to the merchant, ShipStation will adjust the amount (charged or refunded) for the merchant when we receive the FedEx invoice.

To avoid fuel charge discrepancies, please consider using a FedEx service that does not apply a fuel charge:

Adjustments for Package and Weight Dimensions

During shipping, overhead scanners and scales automatically verify package dimensions and weight. If there are differences from the initial information provided, adjustment charges may occur.

For size discrepancies, carriers typically require a drop-off receipt or significant evidence to consider dispute claims. Adjustment dispute resolutions are ultimately decided by the carrier. Review individual carrier terms of service for additional details.