SEKO Omni-Channel Logistics

SEKO Omni-Channel Logistics offers domestic and international shipping services for shipments originating in the US, Canada, Australia, and Great Britain.

This guide provides developers with the details needed to build SEKO Omni-Channel Logistics shipping capabilities into your ShipStation API workflows.

Requirements

Property	Type	Required?	Description
`nickname`	string	required	Used to identify your account in ShipStation API
`username`	string	required	Your SEKO account username
`api_key`	string	required	Your SEKO account API key

You must contact SEKO and request they configure your account to be used with ShipStation API. They will then provide the proper credentials to connect successfully.

Shipping Requirements

Both weight and dimensions are required for all shipments.
SEKO requires all shipments to be manifested through the SEKO portal prior to pickup.

Connect Account

You can connect a SEKO Omni-Channel Logistics account using the POST method to the /v1/connections/carriers/ endpoint, or via the ShipStation API Dashboard.

Connect via Endpoint

carrier_name: seko

POST /v1/connections/carriers/:carrier_name

Sample request:

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POST /v1/connections/carriers/seko HTTP/1.1
Host: api.shipengine.com
API-Key: __YOUR_API_KEY_HERE__
Content-Type: application/json
{
  "nickname": "My SEKO Omni-Channel Logistics account",
  "username": "my account username",
  "api_key": "123456789"
}

A successful connection will return a response with the carrier_id, which you'll use for any requests for this account going forward.

Connect via Dashboard

Steps to connect via dashboard coming soon!

Rates

SEKO Omni-Channel Logistics supports rate shopping with ShipStation API.

For accounts based in Australia: the rates SEKO sends to ShipStation API exclude GST.

Service Details

Available SEKO Omni-Channel Logistics services are provided below. Please note that carriers may update their available services at any time. To ensure you are always using valid services, you can use the list carrier services endpoint at any time.

Domestic Services

Service	API Code
Domestic Standard	`seko_domestic_standard`
Domestic Express	`seko_domestic_express`
Domestic Large Parcel	`seko_domestic_large_parcel`

International Services

Service	API Code
eCommerce Express Tracked	`ecom_express_tracked`
eCommerce Standard Tracked	`ecom_standard_tracked`

Shipping from Great Britain to Northern Ireland

SEKO has confirmed that they are not requiring any changes or additional data for shipments from Great Britain to Northern Ireland relating to the Windsor Framework that goes into effect 1 May 2025.

Return Services

SEKO Omni-Channel Logistics does not currently support support creating return labels with ShipStation API. Returns must be managed directly in your SEKO account portal.

Packages

SEKO Omni-Channel Logistics does not include specific carrier package types. You can use the generic package type or custom package types.

Adding Shipment Insurance

SEKO Omni-Channel Logistics does not support adding carrier insurance to shipments created with ShipStation API.

Label Support

Label sizes: 4" x 6"
Label formats: PDF
Supports unicode characters: unknown

Label Reference Fields

SEKO Omni-Channel Logistics does not support adding custom label messages.

Multi-Package Labels

SEKO Omni-Channel Logistics does not support creating multi-package shipments.

Label Branding

SEKO Omni-Channel Logistics does not support label branding.

Voiding Labels

SEKO Omni-Channel Logistics supports voiding labels with ShipStation API.

See our Void a Label page for details about voiding labels with ShipStation API.

Paperless Labels

SEKO Omni-Channel Logistics does not support paperless labels.

Customs Declarations

Customs declarations are submitted electronically.

Delivery Confirmation

Confirmation Type	API Code	Description
No confirmation	`none`	No delivery confirmation requested
Signature	`signature`	Signature is required for the shipment to be delivered. This signature may be a neighbor, building manager, or the recipient can authorize the release of the package (without being present).

See our Delivery Confirmation page for more details about using the confirmation property.

Advanced Options

SEKO Omni-Channel Logistics supports certain advanced options, which you can add to the shipment object when creating a shipment or label.

Option	Type	Default Value	Description
`delivered_duty_paid`	boolean	`false`	Indicates the shipment is DDP (that is, the shipper is paying the duties/taxes for the shipment rather than the recipient).
`non_machinable`	boolean	`false`	ndicates that the package cannot be processed through sorting machines.

To ensure you always have the most up-to-date information about a carrier's advanced options, use the list carrier options call.

Manifests

SEKO Omni-Channel Logistics requires you manifest your shipments priot to pick through the SEKO portal directly. You cannot use the ShipStation API manifesting method.

Scheduling Pickups

SEKO Omni-Channel Logistics does not support scheduling pickups using ShipStation API.

You can schedule pickups with SEKO directly by calling 866-268-5263.

Service Points (PUDO)

SEKO Omni-Channel Logistics does not support shipping to service points.

Tracking

ShipStation API's integration with SEKO Omni-Channel Logistics supports receiving tracking updates. Review our Track a Package guides for details on tracking with the ShipStation API.

Disconnecting Your SEKO Omni-Channel Logistics Account

See the Disconnect section in our Delete a Carrier page for the process of deleting or disconnecting a carrier from ShipStation API.

Troubleshooting

Error: Bad Request: Bad Request TransactionID={{RANDOM STRING OF CHARACTERS}}

This error usually occurs when using the eCommerce Standard Tracked service and the cubic value exceeds the maximum carrier weight of 10.5kg. If you receive this error you can either choose another service or split the shipment into smaller packages.